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International deliveries within 48h to 72hReturn costs €17You have 15 days to exchange or return from receipt of the order.Free shipping from €119.00Shipping with Correos / Mondial Relay & INPOST / DHL / UPS
Frequently asked questions

Yes, for orders exceeding:

A minimum order of €119.00 for Europe. In the case of shipping to the United States, free shipping rates are not accepted, they have unique charges.

In the case of shipping to Spain, it is €69.99 and to the Canary or Balearic Islands, €99.00.

You will ALWAYS receive an email informing you that your order has been prepared with the delivery company information and tracking code.

Remember. Shipping costs only apply to orders that do not exceed the minimum spend.

Rates:

- Europe is €9.99.

- Switzerland has a special shipping rate of €20.

- For shipments to Spain, the cost is €4.99.

- For the Canary Islands & Balearic Islands, €5.99.

For national shipments, the minimum is 24 hours. For shipments to the Canary Islands or the Balearic Islands, the minimum is 42 to 72 hours.

For orders to Europe, the minimum is 42 to 72 hours. For shipments to the United States, the maximum is 3 business days.

Remember: Delivery times are estimates and may change, especially during sales periods.

Never. For exchanges or returns, shipping costs to our warehouse will always be charged at a charge of €4.99 (Spain) and €17 (Europe).

Important. For shipments to the United States, neither exchanges nor returns of orders are accepted.

We ship with Correos Express to all available markets (Spain, Europe, United States).

If you want to send an order with a specific company, send us a WhatsApp at: +34 691 08 36 35

It is managed from our platform. You can access it by clicking: Here.

To access it you will do so with your order details. Afterwards you will have a step-by-step guide according to what you intend to do.

First of all, please understand that refunds are issued when the order arrives at our warehouse and we check its condition.

If the item is in poor condition, the refund will not be issued.

Good. If you have placed the order with PayPal or Bizum, you will receive the money on the same day. If you use a card or financing program, it will take 2 to 5 business days.

Orders placed on Friday before 12:00pm are usually picked up and shipped the same day. In this case, you will receive it on Monday (unless it is a holiday).

If you place your order on Friday after 12:00pm, you will receive it 24-48 hours after the next available business day.

You have 15 business days (Monday-Friday) to exchange or return your order from the moment you receive it.

If you place an order through the website and select "Payment method in physical store", the physical store conditions will apply.

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